Novell NetMail® Business Session

Jeff Christensen

Product Manager

Novell

Clarity in a world of incredible choices

Evolution

NetMail

Hula Project

GroupWise

GroupWise:

NetMail®:

Hula Project:

Evolution™:

Novell's flagship enterprise collaboration suite

Scalable standard's based email and calendaring

Open source community standard for email & calendaring

An Open Source versatile email client

NetMail

Complete collaboration solution

Complete desktop client

Integrated instant messaging

GroupWise

GroupWise:

For the premier collaboration experience, enterprise customers that desire to have a powerful, deeply integrated collaboration tool should select GroupWise as their primary collaboration software.

Novell GroupWise
Novell's flagship collaboration offering

Lightweight collaboration

Email/Calendaring

Web-based client

NetMail

GroupWise

NetMail:

A standards based email solution with light calendaring. This allows organizations to address basic collaboration needs for users quickly and very efficiently by processing up to 1.1M messages per server, per day.

Novell NetMail
Novell's scalable, standards based collaboration

Hula Project:

Is an open source standards based e-mail and calendaring offering. This is complimentary to GroupWise, Notes or Exchange providing basic users with a scalable, open source offering.

Hula Project
Open source community standard for email & calendaring

NetMail

GroupWise

Open source

Calendaring/Email

Web-based client

NetMail Positioning

ICE Market

Lotus

Notes

Novell

GroupWise

Microsoft

Exchange

Lotus

NetMail Market

81% of NetMail MLA customers are also GroupWise customers; ~94% of NetMail customers also use either GroupWise, Exchange, or Notes

Standalone e-mail forecast

Historical growth 15%

Forcast growth 19%

Selling NetMail side-by-side...

Selected NetMail customer examples from among the base of nearly 5 million...

School District (298,000)

Global Bank (172,000)

Large Bank offering email to Customers. (150,000)

Large Global Church (144,000)

College hosting Alumni (120,000)

Defence (69,000)

Hosted email (400,000)

A Great Basketball University (52,000)

University (50,000)

A Windy State (47,000)

University w/ greater basketball team (45,000)

State (32,000)

Large Airline (30,000)

Hosted Personal and Corporate Email (400,000)

also a GroupWise customer

also a Microsoft Exchange customer

NetMail Sales Strategy
Right-size technology to User Types

NetMail allows Novell to go where GroupWise cannot: customers who do not want to migrate from their current solution.

The value proposition is to decrease licensing costs by providing light-weight tools to users who don't need rich collaboration.

Other market data

55% of the US workforce are deskless workers

60% of the US workforce does not have access to e-mail

How Hula and NetMail Relate

Hula project follows open source model

release early, release often

NetMail follows enterprise model

release quality, provide stability

enterprise management

Novell + Community features

short release interval

longer release interval

Novell NetMail

powered by Hula

The Hula Project

Developed in Open Source

Enterprise
Tested

NetMail

How NetMail and Hula relate

NetMail Core

Enterprise-class

Management

Hula Core

Management

Plug-in Layer

Developer-class

Management Stub

Novell Proprietary Code

Open Source Project Seed Code

Open Source Project Contributions

Novell Product

New Hula

Features

Hula Core

Management

Plug-in Layer

Standards-based

Management

New Hula

Features

Hula Core

Management

Plug-in Layer

Standards-based

Management

Enterprise-class

Management

Jul Aug Sep Oct Nov Dec

Jul Aug Sep Oct Nov Dec

Jul Aug Sep Oct Nov Dec

Hula/NetMail Roadmap (DRAFT)

2h05

Jan Feb Mar Apr May Jun

1h06

Jan Feb Mar Apr May Jun

1h05

2h06

Jan Feb Mar Apr May Jun

1h07

2h07

Committed and interlocked FCS date

Committed project (FCS targeted but not interlocked)

Target project (but uncommitted)

2/15/05

10/05

4/06

10/06

4/07

10/07

1/06

Hula 1.0

Hula 1.2

Hula 1.4

Hula 1.6

NetMail 4

Calendar sharing

Publish calendars by ICS, PDF, and RSS

CalDAV support

Flexible notifications

Human readable URLs

New administration

Hula 2.0

Hula 2.2

7/07

NetMail 5

Aggregating web client

Integration points with traditional systems

Feature areas TBD

DRAFT

See the Hula Wiki at http://hula-project.org/

Business Case One: large National electronics distributor

45 year old eletronic distributor. Chips/resistors etc.

75% of employees in branch offices in most major city's

80% of remote employees are Outside sale/account managers

The corporate office is currently running Exchange 5.5. Overall there are 4000 employees that are either overserved by Exchange or unserved all together

To rollout Exchange to these 4000 is cost prohibitive: licensing, hardware, and administration.

Business Case One: NetMail alternative

Web Client for the mobile and deskless employees

Common LDAP address book with the Exchange users

A solid and scalable technology infrastructure.

Low Admin and hardware requirements

Business Case One:NetMail Solution

Two server deployment $16k and ¼ on one administrators time.

Saved over $100k in cell phone usage and line distance phone calls!

Paid for itself in the first four months of deployment

Business Case Two: Large Univeristy

Large university with 4500 staff and facility, 45,000 students, and hundred of thousands of Alumni

Running Exchange for staff and facility, needing a secure, scalable solution that is priced at a point where is would be reasonable for students and alumni

Students need enough functionality so they can work in their study groups and clubs.

Business Case two: large University

NetMail was deployed as their solution

With 45,000 students and 100,000 alumni registered, saved over $300,000 on hardware alone as compared to deploying Exchange. Deploying NetMail on only three servers and employing ½ of one administrator.

Through the Web Client the student have Proxy capabilities, Shared folders, Calendaring/ free busy.

Business Case One ABSA Bank
Overview

Absa implements a Novell solution to double its online customer base and become the leading provider of Internet banking services in South Africa

Absa Group is the largest bank in South Africa, providing banking and financial services to nearly 6 million customers. Absa has extensive local and international networks, and offers a complete range of products and services in personal, commercial and corporate banking, as well as insurance and financial services.

ABSA

Business Case One ABSA Bank
Overview

ABSA implements a Novell solution to double its online customer base and become the leading provider of Internet banking services in South Africa

ABSA Group is the largest bank in South Africa, providing banking and financial services to nearly 6 million customers. ABSA has extensive local and international networks, and offers a complete range of products and services in personal, commercial and corporate banking, as well as insurance and financial services.

Business Case One ABSA Bank
Challenge

As part of its overall e-business strategy, ABSA wanted to provide both Internet access and online banking to existing and future customers.

The bank wanted to establish itself as the leader in Internet banking and double its online user base in a year.

The bank required a solid and scalable technology infrastructure.

The bank needed this new infrastructure within a three-month time span and with minimal impact on its customers.

Business Case One ABSA Bank
NetMail Solution

ABSA wanted to offer e-mail capabilities for its ISP customers.

ABSA turned to Novell NetMail, a standards-based messaging solution that provides e-mail, calendaring and schedule sharing across the Internet. Integrated with eDirectory, NetMail delivers a highly scalable messaging infrastructure at a very low cost.

Business Case One ABSA Bank
Results

ABSA Banks now has about 150,000 active NetMail users and processes about four million messages a week on one CPU.

The bank doubled its online user base and has the scalability to keep pace with hundreds of new subscribers a day.

Within a year, ABSA realized a 100 percent return on investment in eight months!

Q&A

2005-03-10T16:53:21