Installing and Configuring Novell Linux Small Business Suite for the Small Business

Troy Wilde

Product Manager

Novell, Inc.

Rey Furner

Engineer

Novell, Inc.

Small Business is Big Business

Small Business IT spending is growing

Small businesses report a 7.4% increase over the previous year.

Large Enterprise companies that report a 3.1% increase over previous year.

Enterprise companies report a 1.7% increase over previous year.

Small Businesses are replacing equipment purchased for Y2K.

Small Businesses are looking for a non-Microsoft solution

Approximately 43% of respondents said they were concerned about becoming over reliant on Microsoft products and services.

72% said they are actively seeking other vendors to diversify their portfolios.

85% of survey respondents require a solution that goes beyond a Linux distribution.

Small Businesses are adopting Linux at a healthy rate

“The price-sensitive SMB market will make a significant move towards embracing Linux, not only because of the low total cost of ownership that can be realized, but also because of its reliability and stability. In the U.S. alone, more than 165,000 SMBs have already embraced Linux and AMI studies reveal a healthy adoption rate increase over the next 12 months.“ (Smallbizpipeline, April 2004).

(Sources: CRN, IDC and US GOV SBA, Novell Research, Jupiter Research, Forrester)

Other Options Don't Stack Up Novell Linux Small Business Suite: Complete Solution

$1499 for 5-user Premium Edition

Complete out-of-the box solution

Supports many business applications

Not secure

Engineered for 50, licensed for 75 users

Vendor lock in

Microsoft SBS 2003

Linux Distros – Mandrake, Conectiva

$243 - $995

Strong brand recognition in their locale

Product localized for their country

Strong support offerings for their country

Not a complete out-of-the box solution

Not a strong offering outside of locale

Built into Windows operating system

Not reliable

Not secure

No centralized backup

Does not scale to company growth

Difficult to manage

Peer-to-Peer

RedHat Enterprise Linux ES

$799 per server

Strong brand recognition in NA

Large community support base

Not a complete out-of-the box solution

No established reseller channel

Takes too long to install

Small Business Cost Comparison
Microsoft Small Business vs Novell Linux Small Business

Over three years, Novell Linux Small Business Suite can save over 70% compared to the Windows alternative in software costs alone.

Also, Microsoft customers are more prone to productivity loss due to downtime, dealing with security issues such as viruses, and lack of flexibility due to vendor lock-in.

Novell Linux Small Business Suite
Sample of certified hardware and software providers

Target Market and Pricing
Novell Linux Small Business Suite

Target Market

100 users and below

New Businesses

Businesses migrating from Windows

Purchase in 5 user packs

5 user pack for $475 USD includes one year of Upgrade Protection

Annual upgrade protection is 1 year upgrade protection for the proprietary license and 1 year maintenance on the open source components of SLES 9 NLD

Upgrades

5 user pack for $252 USD for customers upgrading from previous versions of Novell products or competitive upgrades

Annual and full-term (2 years) Upgrade Protection also available

Size Supported

100 user limit for Novell Linux Small Business Suite

3 server limit for Novell Linux Small Business Suite

What is included in Novell Linux Small Business Suite 9?

In addition to exclusive configuration wizards, the suite includes the following:

SUSE® LINUX Enterprise Server 9 for file access and sharing, printing, firewall, and VPN for remote access

Novell GroupWise® 6.5 for email, calendering, instant messaging, and junk email handling on either Windows or Linux desktop clients

Novell Linux Desktop 9 for complete desktop productivity including a web browser and office productivity tools such as word processing and presentation software

Novell eDirectory™ 8.7.3 for directory-enabled management

Novell iManager™ 2.0.2 for increased manageability

Networking Foundation: SUSE LINUX

A secure, reliable platform for Linux and open-source computing

Industry leading performance and reliability

Strongest security capabilities ensure data privacy

Unmatched manageability lowers the cost of ownership

High availability, clustering and fail-over

Robust application support for third party and line-of-business applications

Backed by the largest support ecosystem dedicated to Linux and open source – Novell empowers businesses to deploy Linux with confidence

Secure, Reliable Collaboration
GroupWise 6.5

1Source: CERT®/CC 2Source: Viable Solutions	3Source: Feb ’05 Reliability Study

More secure

Documented issues: 291 vs 67 vs 2 1

Server downtime from viruses: 2 days vs 0 days 2

Secure administration and passwords

More reliable

Days without email 10 vs 0

Unplanned downtime 48% less 3

Customer feedback “it just works” (over two years without reboot)

The #1 alternative to Microsoft Exchange

>$3M from competitive upgrade promotion

Over 400 companies upgraded to GW

Strong roadmap

Novell Linux Desktop 9

Novell Linux Desktop 9 is a desktop operating system and office-productivity environment that enables businesses to use Linux and open source with confidence.

Complete Business Productivity Suite
for the most important business tasks

Enterprise deployment and maintenance features
cut costs with pattern-based installs

Powered by SUSE LINUX
ensuring high performance, security and reliability

Backed by Novell
helping businesses deploy Linux with confidence

Ease of Management: iManager and eDirectory

Novell Linux Small Business Suite's straightforward management tools help streamline and simplify the cost of administration.

iManager is the web-based management console from Novell for server and services administration.

eDirectory is the identity foundation that links users to corporate resources, devices and security policies.

Novell Linux Small Business Suite Management

Easy to manage, secure and update

Delivers personalized services

Safeguards resources with layered security

Simple and Quick to Install
Allows VARs to quickly install and get to their value add

Entire Product installed and running in 40 minutes including:

SLES 9

eDirectory

iManager

GroupWise (Email, Webmail, Messenger)

Tightly integrated with SLES 9 installation

Wizards run from YaST Control Center

Resources
Novell Linux Small Business Suite

More Information: http://www.novell.com/products/linuxsmallbiz/

Novell Partner Page:

http://www.novell.com/partnerguide

Cool Solutions:

http://www.novell.com/coolsolutions/smallbiz/

Installation and Wizard Demo

eDirectory Wizard

iManager Wizard

GroupWise Wizard

Overview Novell Linux Desktop landing page

GroupWise NLD client and messenger install

Here's the savings and cost difference...now let's break it down.

Novell Linux Small Business Suite is less expensive than the Microsoft alternative, not only in acquisition cost, but in hardware costs and administration. In addition, Microsoft customers must incur productivity loss due to downtime, dealing with security issues such as viruses, and lack of flexibility due to vendor lock-in.

Note: Windows Small Business Server is engineered for 50 users with support up to 75 users and one server, however Novell Linux Small Business Suite grows with your business with support up to 100 users and three servers.

Novell Linux Small Business Suite provides a proven, reliable Novell end-to-end solution including file, print, collaboration, and office productivity tools such as word processing, spreadsheet, and presentation software with a low TCO.

Novell Linux Small Business Suite, based on Linux and specifically designed for the small business, provides the advantages of open source technologies.

Based on SUSE Linux, Novell Linux Small Business Suite is a reliable, efficient networking solution with a low TCO. Having a Linux foundation is inherently less expensive and allows for additional technology savings in the future.

Linux fundamentally provides higher reliability. Because of Linux's compartmentalized architecture, Linux does not require shutdown or reboot to load or unload new applications and services.

Security:

The US Department of Homeland Security and CERT.ORG's “United States Computer Emergency Readiness Team” reports 291 documented security issues for Microsoft Exchange and Outlook in the past four years; and 67 for Lotus Notes and Domino. The same website, same time period reports two incidents for GroupWise, both of which have no known viruses against them and were only logged after Novell announced and patched the vulnerabilities.

Viable Solutions estimated the average Microsoft Exchange server downtime at 2 days due to a major virus, and zero days for GroupWise.

ICSA Labs 9th Annual Virus report shows the average cost to a company of a virus infection is $81,000.00: small businesses just can't afford to waste that much money.

Reliability:

We hear this same story from customers all over the world, “At my last company, in a two-year period, we had a total of 10 days of Exchange server downtime due to non-virus related failures. I've now been using GroupWise for two-years and have never to my knowledge had even 1 minute of email server downtime.”

We are currently conducting a reliability study. So far we have found that companies running GroupWise and other collaboration systems together report 48% less non-virus related downtime with their servers. Some companies even report their GroupWise server running over two years without rebooting.

This is a typical story that we hear from countless enterprises. Our customers tell us they like GroupWise's “dial-tone reliability”, every time you need to use it, it just works.

The #1 Alternative to Microsoft Exchange:

During our latest upgrade promotion we had just over $3M in revenue (in about a 6 quarter time frame) representing over 400 migrations. Recently (Feb 9, 05) Novell announced the next three releases of GroupWise over the next four years, underscoring th commitment Novell has to continued secure, reliable collaboration.

Implementation and maintenance are simplified which further lowers costs.

2003-12-08T12:43:39

Troy Wilde