From: IN%"jelyon@manatee.wustl.edu" 29-APR-1998 07:06:18.51 To: IN%"NOVELL@LISTSERV.SYR.EDU" CC: Subj: Novell FAQ -- 19980429 -- *INDEX* Return-path: Received: from mailer.syr.edu by cc.usu.edu (PMDF V5.1-9 #23984) with ESMTP id <01IWFLEVOJQ0AID8K9@cc.usu.edu> for JRD@cc.usu.edu; Wed, 29 Apr 1998 07:06:15 MST Received: from mailer (128.230.20.20) by mailer.syr.edu (LSMTP for Windows NT v1.1a) with SMTP id <0.F09BA490@mailer.syr.edu>; Wed, 29 Apr 1998 09:05:22 -0400 Date: Wed, 29 Apr 1998 08:01:47 -0500 From: John Lyon Subject: Novell FAQ -- 19980429 -- *INDEX* Sender: Novell LAN Interest Group To: NOVELL@LISTSERV.SYR.EDU Reply-to: jelyon@manatee.wustl.edu Message-id: <01IWFLF4L1N2AID8K9@cc.usu.edu> This is not the full Novell FAQ but an "index" version that contains the full Table of Contents and some key areas of the FAQ. This index is posted every 2 weeks to the novell@listserv.syr.edu internet mailing list and reflects changed or new sections with a * in the first column. Also included is information on where you can download the full ASCII version of the FAQ, and/or access one of the 20 official HTML Novell FAQ host sites that contain the full ASCII FAQ in text and zip forms, the same FAQ in "easy-to use" HTML [ie. Netscape-friendly] form, as well as all the support files mentioned in Section S of the FAQ for immediate downloading. P.S. There are many times when someone asks a question that is handled in the full FAQ, or even in this shortened version. In these cases feel free to send this index file *directly to* the person asking the question but please don't send it to the list itself... ------------------------------------------------------------------ ---=[ FAQ *INDEX* for NOVELL@LISTSERV.SYR.EDU Mailing List ]=--- # Version number 19980429 This FAQ file is maintained by John Lyon. The FAQ attempts to cover Netware 2.x, 3.x and 4.x with increasing coverage of NetWare 4.x in general and is organised into fairly distinct sections. Items added or changed since the last issue are marked with a * in the table of contents. Material for the FAQ is always welcome. One good way to immortalize yourself is to submit a question (and answer) for the FAQ to the FAQ maintainer (mailto:jelyon@manatee.wustl.edu). If you spot any omissions or errors in the FAQ, please contact the FAQ maintainer. -= HALL OF FAME =- (online only, last updated July 15, 1996, now closed) CONTENTS A. INTRODUCTION A.1 What is this "FAQ" file? A.2 How can I get the FAQ? A.3 How are questions added to the FAQ? A.4 Things that should be in the FAQ but currently aren't B. THE MAILING LIST B.1 LISTSERV -- what is it? B.2 Commands to LISTSERV B.3 Posting a message to the list B.4 List sysops B.5 Guidelines to network etiquette B.6 Other useful mailing lists/newsgroups B.7 Archived messages from the mailing list C. ARCHIVES OF USEFUL FILES C.1 How do I get to the archives? C.2 Official FTP sites for Novell files C.2.1 Official GOPHER site for Novell files and Information C.3 Other useful FTP sites C.4 Current NetWare program version numbers/dates C.4.1 Current NetWare program version numbers/dates in SYS:PUBLIC C.4.2 Current NetWare program version numbers/dates in SYS:LOGIN C.4.3 Current NetWare program version numbers/dates in SYS:SYSTEM C.4.4 Current NetWare NLM version numbers/dates in SYS:SYSTEM C.4.4.1 WWW Site maintaining a list of most current NLMs C.4.5 Current VLM Client Kit program version numbers/dates C.5 Current Personal NetWare program version numbers/dates C.6 NetWare Patches and Updates FAQ location C.7 NetWare Free, Patching, Patches and Version FAQs locations C.8 Off-line alternatives C.9 Joe D.'s .NCF files C.9.1 Joe D.'s Startup.NCF C.9.2 Joe D.'s Autoexec.NCF C.9.3 Joe D.'s Patch.NCF C.9.4 Joe D.'s Selected update/patch files for NW 3.12 D. NOVELL'S PHONE NUMBERS E. TCP/IP AND NETWARE E.1 What is TCP/IP E.2 Why you might want TCP/IP and Netware to co-exist E.3 Packet drivers/ODI drivers/NDIS drivers E.3.1 LAN WorkPlace (and other) documents available from Novell via WWW E.4 Why can't multiple TCP/IP stacks run on a workstation? E.5 Routing TCP/IP through a file server E.5.1 Why TCP/IP Routing Doesn't Always Work As Expected E.5.2 Security considerations of allowing IP Source Routing E.6 Setting up a Netware server as an FTP server E.7 BOOTP and RARP E.8 Further reading F. ELECTRONIC MAIL F.1 Pegasus Mail F.2 Setting up an Internet gateway for Pegasus Mail -- Charon F.3 Another Internet gateway for Pegasus Mail -- Mercury F.3.1 Pegasus/Mercury plus NetWare 4.1 considerations F.4 Other electronic mail packages F.5 Eudora F.6 DNS and smart mailer G. PRINTING G.1 Printing to/from Unix systems G.2 Sharing PC and Macintosh printers G.3 Getting garbage in printouts G.4 Alternatives to PCONSOLE & PSTAT for monitoring printer queues G.5 Relocating print queues G.6 Do postscript printer viruses exist? G.7 Printing to the right queue without running Win / Print / Setup G.8 Alternatives to PSERVER for more than 16 printers, etc. G.9 Print Server auditing programs G.10 Running NPrinter or RPrinter without being logged in G.11 Page counting software G.12 Transfering print jobs between NetWare and Unix print queues H. MISC H.1 Booting a server without running STARTUP.NCF/AUTOEXEC.NCF H.2 How to login without running the system/user login script H.3 Remotely controlling a PC with a telnet compatible program H.4 Getting userIDs and other information into programs H.4.1 Environment variables H.4.2 Piping in information from WHOAMI H.4.3 Novell APIs H.4.4 Third Party Utilities H.5 What do all those columns in STAT.NLM v2.0 mean? H.6 Changing the number of licenced users on a Netware server H.7 Register memory ("Cache memory alloc. out of avail. memory" msg) H.8 Where to get the Windows NT requester H.9 Why can't I format a floppy under Windows when using boot ROM? H.10 Getting a list of usernames on a server to an ASCII file H.10.1 Creating users from an ASCII file H.10.1.1 Mass User Management H.10.1.2 UImport -- reads an ASCII text file and adds users H.10.1.3 ScanUser -- scans/creates unknown/missing Mail directories H.11 Remote access to a LAN H.12 Short Term Memory -- how much does your server need? H.13 BTRIEVE -- what do I need? H.14 What to do if you've lost your SUPERVISOR password H.15 Synchronising workstation time with server time H.16 Problems with disks and tape drives on Adaptec SCSI controllers H.17 FTP/email/WWW URL contact info for various NIC MLID drivers H.17.1 Suitable NICs for the NetWare server itself H.18 Fax products for NetWare H.19.1 Backup software products for NetWare H.19.2 Backup hardware products for NetWare H.19.3 Backup methodologies H.19.4 Disaster Recovery methodologies H.20 Resetting Intruder Detection for Supervisor ID H.21 Testing that the Login process was successful H.22 Cron-like programs H.23 Anti-Virus programs H.23.1 A bit of an Anti-Virus tutorial H.24 How can I keep my server on time? H.24.1 What is my TIMEZONE? H.25.1 NetWare Memory Requirements -- Time To Worry? H.25.2 NetWare Memory Requirements -- How Much Is Enough? H.25.3 NetWare Memory Requirements -- And The Real World H.26 How to wire 10base-T cable using RJ-45 jacks H.27 Advantages of purging files H.28 Moving user rights/passwords from server to server H.29 Spanning a volume across multiple hard drives H.30 Load Balancing NLMs H.31 Should I use SCSI or IDE hard drives on the file server H.32 Expected bandwidth from "10 Mbit" ethernet H.33 Performance considerations of Bridges versus Routers H.34 Data Transfer by Bus type H.35 Maximum wiring lengths H.36 AC Power and its effect on file servers H.37 Negative numbers from CHKVOL -- yup, time to worry H.38.1 Running Netscape across NetWare (vs dial-up) H.38.2 Running Netscape wherever (without dial-up facilities) H.39 Help Desk software for NetWare H.40 Deleting very large "sparse" files H.41 Slow mount of 50 GB drive array H.42 Clearing "Not-Logged-In" license robbers H.43 Running alternatives to MONITOR on the server console H.44 NLMs allowing access to NetWare Server C drive H.45 NLM to delay loading of AUTOEXEC.NCF NLMs H.46 Checksum errors showing up on MONITOR.NLM screen H.47 Using EMM386 with Boot ROM (ie. diskless) workstations H.48 Fixing NetWare partition problems when Mac support NLMs are used H.49 BSOD (Black Screen of Death) fix H.50 Running a World Wide Web server on NetWare H.51 Testing the strength/security of your users' passwords H.52 Faster (but riskier) re-mirroring after server crash H.53 Sharing a modem across a NetWare network H.54.1 Using the Debugger to determine the cause of the ABEND H.54.2 Help for Debugger commands H.55 Network management utilities H.56 Only see 2 GB of disk space in DOS/Win when U know HD/volume is bigger H.57 Patching NetWare to handle the Year 2000 and beyond I. SAMPLE CONFIGURATIONS I.1 Comparison between NETX, VLM & Client 32 NetWare Client Software I.2 Sample NET.CFG for conventional NETX shells I.3 Sample NET.CFG for VLM redirectors I.4 Tuning the performance of the NetWare DOS Requester I.4.1 General Information I.4.2 Memory handling I.4.3 Module loading tuning / general tips I.4.4 Packet tuning I.5 An Example STARTNET.BAT for use with the VLM Redirector I.6 Sample Appletalk entries in AUTOEXEC.NCF J. NETWARE 4.X MATERIAL J.1 Installing Netware 3.12 or 4.0x without a CD-ROM drive (sort of) J.2 Dumping your configuration to an ASCII file J.3 To Upgrade or Migrate to NetWare 4.1 J.3.1 Upgrading to NetWare 3.12 instead of NetWare 4.1 J.3.2 Upgrading from NetWare 3.11 to NetWare 3.12 J.4 Disable Login Banner J.5 Backing up/Restoring NDS -- multiple methodologies J.6 Handling NetWare 4.x Page Faults J.7 NetWare 4.x block size, compression and sub-allocation J.7.1 Alternative compression products J.8 Expanding the size of the NetWare SYS volume J.9 NetWare 4.1 NLM version list J.10 NetWare 4.1 patch list J.11 The Novell Consulting Toolkit J.12 Gaining access to the Admin password on a NetWare 4.x Tree J.13 NetWare 4.10 SFT-III (System Fault Tolerance III) J.13.1 Considerations J.13.1.1 Backup Considerations J.13.1.2 UPS Considerations J.13.1.3 MSL Considerations J.13.1.4 Network Management Considerations J.13.2 SFT-III and Raid 5 J.13.3 Will SFT-III work on NetWare 3.12 ? J.13.4 Will NetWare Connect work on SFT-III ? J.13.5 ARCserve 5.01g and SFT-III configuration J.13.6 TCP/IP and SFT-III configuration J.13.7 SFT-III Engines swapping J.13.8 MS_Engines produced a different output J.13.9 Additional information J.13.10 Other products of interest: Vinca StandbyServer J.14 Mirroring K. SOME USEFUL TEXTS & SOFTWARE K.1 The Novell Companion K.2 LAN Connectivity from New Rider Publishing K.3 Using NetWare 4 K.4 Novell's guide to NetWare LAN analysis K.5 Novell's SDK CD-ROM K.6 EMS Professional Shareware NetWare CD-ROM K.7 Shareware NetWare API Library K.8 Quickpath to NetWare 4.1 Networks K.9 Novell Application Notes K.10 The NSE Pro CD K.11 Netware 4 Administration K.12 Using NetWare 4.1 - The Most Complete Reference L. ETHERNET FRAME TYPES: DON PROVAN'S DEFINITIVE ANSWER L.1 Introduction L.2 The Physical Structure of the Four Ethernet Frame Types L.3 The Political Origin of the Four Ethernet Frame Types L.3.1 Where did Ethernet_II come from? L.3.2 Where did Ethernet_802.2 come from? L.3.3 Where did Ethernet_802.3 come from? L.3.4 Where did Ethernet_SNAP come from? L.3.5 Why does IPX run on all four frame types? L.4 Should You Use Ethernet_802.3? L.4.1 What frame type Joe D. uses L.5 Which Ethernet frame type should I use for IPX? M. OBTAINING CNE QUALIFICATION M.1 What is a CNE M.2 How to get CNE qualification M.3 Useful reading for CNE studies M.4 CNE-related documents from Novell FAXBACK Service N. CD-ROM MATERIAL N.1 How do I get to see a CD drive on my Netware v3.12 server? N.2 100% CPU utilization when mounting a CD-ROM N.3.1 CD-ROM software products for NetWare N.3.2 CD-ROM hardware products for NetWare N.4 CD-ROM resources via the WWW N.5 Mounting an IDE CD-ROM on a NetWare server N.6 Mapping CD-ROM drives O. NETWARE and VISUAL BASIC O.1 Obtaining files demonstrating Visual Basic with Netware O.2 Visual Basic and Netware AppNotes O.3 Visual Basic and Netware Books O.4 Apiary's Developer Suite for NetWare - VB 4.0 Edition O.5 NetBasic & Visual NetBasic P. SELECTED ERROR MESSAGES -- WHAT THEY MEAN P.1 "Lan receive buffer limit reached" P.2 "Primary Interrupt Controller Detected A Lost Hardware Interrupt" P.3 "Loader cannot find public symbol..." P.4 Getting rid of *all* NetWare system messages on a client PC P.5 Using the Message Timeout option of the VLM Q. NOVELL AND WINDOWS 95 Q.1 Booting Windows 95 from NetWare on a disk-less workstation Q.2 Upgrading to Windows 95 Q.3 The NetWare Requestor for Windows 95 Q.4 Server install note Q.5 Long filename install workarounds Q.6 Crippled MS NetWare Requestor stack Q.7 NetWare 4.x NDS and Windows 95 Q.8 Windows 95 WWW links Q.9 Telling Windows 95 to back-off! Q.10 Let's be clear...this is a _NOVELL_ list Q.11 The best version of the Windows 95 Help File is... Q.12 Integrating the Netware Client 4 DOS/Windows (VLMs) with Windows 95 Q.12.1 Installation Overview Q.12.2 Some FAQs on integrating NetWare Client kit (VLMs) with Windows 95 Q.12.3 Detailed Step-by-Step Installation/Configuration Instructions Q.13 Windows 95 + SAPs .NE. NetWare file server !!! Q.14 Is there any way to check the version of Client32 for Win95? R. TEXT EDITORS -- "If a tree falls in a forest..." R.0 Word 5/DOS from Microsoft R.1 QEdit from SemWare R.1.1 The Semware Editor from SemWare R.2 Multi-Edit from American Cybernetics R.3 Brief from Borland R.4 Edlin from Microsoft R.5 Copy con filename from Microsoft R.6 DOS 5.x/6.x (QBasic) Edit from Microsoft R.7 Epsilon from Lugaru Software R.8 AAEMACS with Gnu source code R.9 G (freeware) R.50 Windows Editors R.51 WinEdit from Wilson WindowWare R.52 MegaEdit from WinNET Communications, Inc. R.53 PFE (freeware) R.54 TextPad from Helios Software Solutions R.55 Zeus for Windows (shareware) R.99 VEdit, KEdit, HEdit, PE, & others S. FURTHER INFORMATION (files available ONLY by FTP or WWW) S.0 NOVTOP10.TXT - Top "10" NetWare Related Internet Sites S.1 311-312a.TXT - Info on Updating a NetWare 3.11 server to 3.12 S.2 311-312b.TXT - Info on Upgrading a NetWare 3.11 server to 3.12 S.3 31x-41x.TXT - Email thread on Upgrading NetWare 3.1x to 4.10 S.4 AUDITCON.TXT - Email thread on NetWare's Auditing Facilities S.5 BRIDGING.TXT - Info on NetWare 4.x Bridging S.6 ETHvsTRx.TXT - Email thread on Ethernet versus Token Ring S.7 FTP&HTTP.TXT - Info on NetWare Hardware/Software Vendors S.8 INTERNET.TXT - Email thread on Netware & The Road Ahead S.9 INTRO2IP.TXT - Info on the Internet Protocol S.10 IPX-2-IP.TXT - Email thread on IPX to IP Convertors S.11 NETNOTFY.TXT - NetNotify Bulletin & Notification mailing list S.12 NOT-NEWS.TXT - Info on this NOVELL-specific mailing LIST S.13 NOV-100.TXT - Email thread on NetWare 4.x 100% Utilization issue S.14 NOV-ATM.TXT - Email thread on NW & Asynchronous Transfer Mode S.15 NOV-BAKx.TXT - Email thread on NetWare Backup issues S.16 NOV-BIO.TXT - Info on contributors to the Novell Internet List S.17 NOV-BM.TXT - Email thread on Novell Border Manager S.18 NOV-BR9x.TXT - Notes & thread on BrainShare'95, '96 & Green River S.19 NOV-BSOD.TXT - Info on NetWare and the "Black Screen of Death" S.20 NOV-CD.TXT - Email thread on NetWare Server CD-ROMs S.21 NOV-CNEx.TXT - Email thread on NetWare and CNE certification S.22 NOV-COMx.TXT - Email thread on Netware and Serial Communication S.23 NOV-DHCP.TXT - Email thread on NetWare & DHCP S.24 NOV-FDDI.TXT - Email thread on Fiber Data Distributed Interface S.25 NOV-FTP.TXT - Email thread on ftp'able files for NetWare S.26 NOV-HDWx.TXT - Email thread on NetWare file server hardware S.27 NOV-ISDN.TXT - Email thread on NetWare across ISDN lines S.28 NOV-MAP.TXT - Email thread on NetWare drive mappings S.29 NOV-MEMx.TXT - Email thread on NetWare memory management S.30 NOV-MOAB.TXT - Email thread on NW's "Next Gen" IP-Only NOS S.31 NOV-MSCx.TXT - Email thread on miscellaneous NetWare topics S.32 NOV-NAL.TXT - Email thread on the Novell Application Launcher S.33 NOV-NCFG.TXT - Email thread on Net.cfg settings S.34 NOV-NDSx.TXT - Email thread on NetWare Directory Services S.35 NOV-NFS.TXT - Email thread on the Network File System S.36 NOV-NICx.TXT - Email thread on Network Interface Cards S.37 NOV-NLI.TXT - Email thread on NetWare Not-Logged-In Clearers S.38 NOV-NLSP.TXT - Email thread on Novell Link State Routing Protocol S.39 NOV-NWIP.TXT - Email thread on NetWare IP (Internet Protocol) S.40 NOV-OS2.TXT - Email thread on NetWare and OS/2 S.41 NOV-PERx.TXT - Email thread on NetWare Performance Aspects S.42 NOV-RS.TXT - Email thread on Novell Replication Services S.43 NOV-SAP.TXT - Info on NetWare SAPs S.44 NOV-SCSx.TXT - Email thread on Netware and SCSI devices S.45 NOV-SET.TXT - Email thread on NetWare SET Commands S.46 NOV-SVY.TXT - Responses to Novell's "Your NW 4 wish list" survey S.47 NOV-TIMx.TXT - Email thread on NetWare & Time Synchronization S.48 NOV-UPS.TXT - Email thread on Uninterruptable Power Supplies S.49 NOV-VER.TXT - Email thread on NetWare Software Versions S.50 NOV-VLM.TXT - Email thread on NetWare and Virtual Loadable Modules S.51 NOV-W95x.TXT - Email thread on NetWare and Windows 95 S.52 NOV-WEB.TXT - Email thread on NetWare as a WWW Server S.53 NOV-WIN.TXT - Email thread on Windows 3.x and NetWare S.54 NOVABEND.TXT - Email thread on NetWare ABnormal ENDs S.55 NOVBOOKS.TXT - Email thread on NetWare Books S.56 NOVCONSF.TXT - The Comp.Os.Netware.Security Faq S.57 NOVEMAIL.TXT - Email thread on NetWare and Electronic Mail S.58 NOVERMSG.TXT - Email thread on NetWare Error Messages S.59 NOVFRAME.TXT - Email thread on Ethernet Frame Types S.60 NOVNCOPY.TXT - Analysis of what NCopy *Really* Does S.61 NOVPRINx.TXT - Email thread on NetWare Printing S.62 NOVSETUP.TXT - Email thread on NetWare Setup Methodologies S.63 NOVTCPIP.TXT - Email thread on NetWare and TCP/IP S.64 NOVVIRUS.TXT - Email thread on NetWare Anti-Virus Products S.65 NVCL-NT.TXT - Email thread on the NT Requestor for NetWare S.66 NVCL32Dx.TXT - Email thread on NetWare's Client 32 for DOS&Win S.67 NW-NEWSx.TXT - Selected items from the NetWare News Mail List S.68 NW-vsxNT.TXT - Email thread on NetWare versus Windows NT S.69 NW411.TXT - Email thread on (Intra)NetWare 4.11 S.70 NW4SAA.TXT - Email thread on NetWare for SAA S.71 NWSCRIPT.TXT - Email thread on NetWare Log-In Script Files S.72 NW4xFAQ.TXT - NetWare 4.x FAQ based on CIS forum Q&A's S.73 NWUFAQ.TXT - A well-aged FAQ on NetWare for Unix S.74 ODI-IPX.TXT - Info on the move by Novell to the ODI specification S.75 ROUTERS.TXT - Email thread on Routers and NetWare routing S.76 SECURTYx.TXT - Email thread on NetWare Security Issues S.77 SUBNETS.TXT - Email thread on Subnetting S.78 SWITCHES.TXT - Email thread on Network Switches S.79 TCPIPWIN.TXT - Info on Windows + TCP/IP for Internet access S.80 UNIXWARE.TXT - Info on Novell's UnixWare S.81 USERMGMx.TXT - Email thread on NetWare User Management S.82 UTAHSTD.TXT - Utah naming & numbering standard for Novell objects S.83 VLM-NETX.TXT - Email thread on VLMs versus NETx redirector S.84 W95&SAPs.TXT - Info on Windows '95's SAP "feature" S.85 WIN95BOO.TXT - Info on booting Windows '95 diskless from NW server S.86 NW5.TXT - Email thread on NetWare 5 S.87 NOV-DNS.TXT - Email thread on NetWare & Domain Name Service S.88 NOV-LONG.TXT - Email thread on NetWare & Long Filenames S.89 NOV-Y2K.TXT - Email thread on NetWare and Year 2000 S.90 NOV-ZEN.TXT - Email thread on NetWare & Zero Effort Networks S.99 2BADDED.TXT - Misc. stuff not yet added to the FAQ A. INTRODUCTION A.1 What is this "FAQ" file? This FAQ file is a list of Frequently Asked Questions, both administrative (how do I use this list?) and informational (where do I find this, how can I use this correctly?), that are asked often enough that it would be of general interest to post the answers to them periodically. A.2 How can I get the FAQ? An index version of this ASCII FAQ is mailed every other Monday to the novell@listserv.syr.edu. The full ASCII FAQ is available... By FTP at: Utah State (US) Original Novell FAQ location: ftp://netlab2.usu.edu/misc/faq.txt *129.123.1.44* New Novell FAQ location: ftp://netlab1.usu.edu/novell.faq/ Brazil ftp://ftp.coppe.ufrj.br/mirror/novell/faq Also, NVFAQHTM.ZIP (everything!) and the 3 other common files are at: ftp://ftp.techdata.com/pub/dl001001/novell.faq ftp://ftp.techdata.com/pub/dl001001/novell.ndx ftp://ftp.techdata.com/pub/dl001001/nvfaq.zip ftp://ftp.techdata.com/pub/dl001001/nvfaqhtm.zip Via Gopher at: gopher://rphs33.physik.uni-regensburg.de/00/News/FAQs/Novell-NetWare-F AQ And via the World Wide Web in HTML, ASCII, zipped ASCII and its entirety at: Utah State (US) http://netlab1.usu.edu Florida (US) http://amelia.db.erau.edu/novell/faq/nov-faq.htm Massachusetts (US) http://www.tiac.net/users/timl/novell/nov-faq.htm Salford (UK) http://www.salford.ac.uk/ais/Network/novell/nov-faq.htm Scotland http://mft.ucs.ed.ac.uk/novell/novfaq.htm Wales http://www.meirion-dwyfor.ac.uk/uccuwww/novell.faq http://www2.meirion-dwyfor.ac.uk/uccuwww/novell.faq Denmark http://www.dfm.dtu.dk/netware/faq/nov-faq.htm *130.225.86.164* Portugal http://www.ua.pt/novell/nov-faq.htm South Africa http://www.nugsa.org.za/novell/nov-faq.htm Brazil http://www.coppe.ufrj.br/novell-faq/nov-faq.htm *146.164.63.4* Hungary http://naec.mti.bme.hu/novfaq/nov-faq.htm *152.66.111.1* Sweden http://www.petena.se/support/novfaq/nov-faq.htm Canada http://www.micro.org/novell/faq/nov-faq.htm Czech Republic http://www.jh-inst.cas.cz/novfaq/nov-faq.htm Australia: http://novell.pc.wa.edu.au/nov-faq.htm the Netherlands: http://rc.service.rug.nl/~cat/faq/nov-faq.htm There is also a copy of the HTML FAQ at...well, what does it matter, the site is firewalled... [Thx J.Z.H.] Accessing the HTML version of the FAQ from any of these locations will allow you to choose the one closest to you, for faster downloading. A.3 How are questions added to the FAQ? This FAQ is maintained as a service to the group. Most editorial opinions are those of the FAQ maintainer; if you disagree or spot an inaccuracy, or have a new question *with* answer that you would like included in the FAQ file, please email me directly (mailto:jelyon@manatee.wustl.edu) and I will attempt to include it in the next edition. I will edit answers to make the style consistent, but I cannot research answers. A.4 Things that should be in the FAQ but currently aren't Many items could be included in the FAQ, if people wish to contribute in any of the following areas (or create a new area): - documenting/explaining the NetWare console SET commands B. THE MAILING LIST B.1 LISTSERV -- what is it? LISTSERV is an automatic mailing list manager program. Each mailing list has a e-mail address which LISTSERV controls. For example the Novell mailing list has as its e-mail address NOVELL@listserv.syr.edu. LISTSERV forwards any mail sent to the list to all the people on the mailing list (in fact not all mail messages are forwarded: LISTSERV tries to catch spurious or faulty messages before they are forwarded). LISTSERV has its own e-mail address as well: the LISTSERV responsible for the Novell list can be found at LISTSERV@listserv.syr.edu. B.2 Commands to LISTSERV Any commands concerning the list (such as signing on or off the list) must be sent to LISTSERV and not to the list. Sending mail to the mailing list address, as opposed to the LISTSERV address will not only NOT get you subscribed, it will annoy over 1000 people world-wide, and use inordinate amounts of computer time around the world for no reason. To subscribe to the list, send the following mail to the above address (pick either internet or bitnet as appropriate--if you are not sure, consult the computer support staff at your site): To: LISTSERV@listserv.syr.edu Subject: Doesn't matter Text/body of: subscribe NOVELL Your Full Name If you have problems subscribing to the list, contact NOVELL-REQUEST@LISTSERV.SYR.EDU You may find it necessary to sign off the list (if you change e-mail address or job or find that there's too much mail to deal with). To get yourself removed from the list, send the following mail to the LISTSERV: To: LISTSERV@listserv.syr.edu Subject: Doesn't matter Text/body of: unsubscribe NOVELL If you have problems unsubscribing from the list, contact NOVELL-REQUEST@LISTSERV.SYR.EDU By default, LISTSERV does not send you a copy of mail you post to the list. If you want to see mail you send to the list, send the following mail to the LISTSERV: To: LISTSERV@listserv.syr.edu Subject: Doesn't matter Text/body of: set novell repro To receiving mail in undigested format, send the following mail to the LISTSERV: To: LISTSERV@listserv.syr.edu Subject: Doesn't matter Text/body of: set novell NODIgest The NOVELL list now defaults to a digestified form, so that you get a day's worth of list traffic in one message. This change was done in 1994 to ease the mainframe's task of managing this list. To change to receiving list mail in a digest format, send the following mail to the LISTSERV: To: LISTSERV@listserv.syr.edu Subject: Doesn't matter Text/body of: set novell digest If you're in need to see all possible commands use: To: LISTSERV@listserv.syr.edu Text/body of: INFO REFCARD [Thx A.B.] B.3 Posting a message to the list The address of this list is: NOVELL@listserv.syr.edu To post a message, all you need to do is send it as a mail note to the above address. Please see the etiquette rules (Question B.5) before you post a message. B.4 List sysops The sysops of the NOVELL@listserv.syr.edu mailing list include: Larry Bradley larry.bradley@nrc.ca Scott Campbell novell-request@listserv.syr.edu Joe Doupnik jrd@cc.usu.edu Glenn Fund fund@relay.proteon.com David Harris david@pmail.gen.nz Dave Molta djmolta@sunrise.syr.edu David A. Cantrell david_cantrell@novell.com Art Whittman wittman@engr.wisc.edu [Thx Joe D.] B.5 Guidelines to network etiquette Remember, about a thousand people around the world read this list, and all of us think our time is valuable, as do you. Also, every message posted uses a great deal of computer and transmission time, because it is propagating around the world. Therefore, the polite user of this list will try to follow these guidelines: * Do not post subscribe/unsubscribe requests to the list. See how to do these tasks above, question B.2. * Do not post test messages to the list. The first time you have a substantial post, let that be your test. If you keep the file, you won't have to retype it in the event that for some reason it doesn't go through the first time. * Do not post "Is this list working?" messages to the list. E-mail links between computers may go down for some reason and it is much more likely that a link between you and the Internet has gone down than the list itself has gone down. If you ask, you should ask one of the list's sysops. See question B.4 for a list of the sysops. * Consult Novell, system, and application documentation before you post a question. Also, if your site has a computer support staff that deals with Novell issues (many universities do), consult with them before posting a question. * When you post to the list, please include an informative and accurate Subject: line. The traffic on this list is very high; this helps those people who have time only to read posts they may be able to help with, or that apply to their networks. Additionally, in your post, make sure to include all of the information people will need to respond. * If you post a question, and receive no response, please don't repost it. The people who read this list are very helpful--someone will answer the question if they can. If you don't receive an answer, you need to find professional consultants for your specific problem. Reposting will not get an answer, and will only waste the time and bandwidth mentioned above. * The purpose of this mailing list is to serve as a resource from which all participants can learn. Therefore, if you think an answer to a question will be of wider interest than the just the asker, please post it to the list (the default reply-to address) and/or the FAQ maintainer, John Lyon . * Don't flame people. If some information is presented that is incorrect or incomplete, please do post a message offering the correction. But don't make personal attacks on the list members. That has no place on this list. * Include your email address at the bottom of your postings. This will allow people to correspond directly with you, since most mail systems, by default, normally default your reply to the entire list. * If you use a signature, please make it no longer than four lines, and don't include "graphics" composed of ASCII characters. Remember, everyone's time is valuable, and some people read this mailing list at a very slow baud rate and/or pay for their connection "by the pound". Long signatures, and frivolous graphics just frustrate them; they may take to deleting your messages unread. * When you reply to a message, include just enough of the previous message for readers to remember what the issues were. It is not necessary to include the whole message again and is expensive for those mentioned above. * When you post a message, use proper upper *and* lower case. In the eWorld, all uppercase text is considered SHOUTING and uppercase messages are much harder to read. People may just delete or skip your messages without even giving them a chance. * Please post to the list *only* in English. If you are posting in any other language, obviously you did not intend to communicate with the entire list, as this is an English language list. Therefore, private email would be more appropriate. * Do not post lines longer than 77 characters. Some mailers do not handle long lines well. When quoted, these lines grow, compounding the problem. Failing to head this advice could cause you to receive, from S.M.D., your own copy of the following humorous note: Please use your Return or Enter key _before_ you reach 80 chara cters. Otherwise, your article becomes very difficult to read. If it is very diffic ult to read, then people are less likely to read it. If less people read it, y ou are not as likely to get the responses you desire. * If you reply to a message on the list, consider if you should reply to the entire list or to the sender (a private reply). It's a good idea to reply privately if you ask a question of the sender, or if you are thanking someone or if the sender asks for a private reply. You should consider replying to the list if the reply is of general interest or if you are contributing to an ongoing discussion. B.6 Other useful mailing lists/newsgroups Other mailing lists you may want to try are include: * BANYAN-L@akronvm (internet BANYAN@vm1.cc.uakron.edu), send subscriptions to LISTSERV@akronvm (internet LISTSERV@vm1.cc.uakron.edu). This is for discussion of Banyan networks. * BIG-LAN@suvm (internet BIG-LAN@suvm.acs.syr.edu), send subscriptions to the LISTSERV@suvm (internet LISTSERV@suvm.acs.syr.edu). * CICA-L@ubvm.cc.buffalo.edu for announcements of Windows uploads to CICA. To subscribe, send mail to LISTSERV@ubvm.cc.buffalo.edu with the message SUBSCRIBE CICA-L Firstname Lastname. * CUTCP-L@nstn.ns.ca for a discussion of Charon and CUTCP Telnet issues. Send subscription requests to LISTSERV@nstn.ns.ca. * Garbo-Ann@Garbo.uwasa.fi for announcements of Garbo uploads. To subscribe, send mail to Majordomo@Garbo.uwasa.fi with the message SUBSCRIBE GARBO-ANN Firstname Lastname. * MSDOS-ANN@@SimTel.Coast.NET for announcements of SimTel uploads. To subscribe, send mail to LISTSERV@SimTel.Coast.NET with the message SUBSCRIBE MSDOS-ANN. * MSMAIL-L@YALEVM.CIS.YALE.EDU for Microsoft Mail. To subscribe, send mail to LISTSERV@YALEVM.CIS.YALE.EDU with a text/body message of SUBSCRIBE MSMAIL-L Firstname Lastname * IntranetWare News Info list. To sub, send email to intranetwarenews@novell.com with a text/body line of subscribe intranetwarenews [your_e-mail_address] [Thx Robert Sfeir and Steve Sathue] * NGW@lists.teltrust.com for discussion on Novell's GroupWise. To subscribe, send mail to majordomo@lists.teltrust.com with text/body line of "subscribe NGW ". For help, send email to: ngw-admin@teltrust.com. [Thx Trevor Harrison for this info] * NWP@lists.pipex.com for programming under Netware. Send email to listproc@lists.pipex.com with any subject line and text/body of subscribe NWP FirstName LastName * PMAIL@ua1vm.ua.edu for discussion of Pegasus Mail. The author, David Harris, is active on this list. Send subscription and other administrative requests to LISTSERV@ua1vm.ua.edu. * WFW-L@umdd.umd.edu for Windows For Workgroups. Send subscription and other administrative requests to LISTSERV@umdd.umd.edu. * Windows-nt@mailbase.ac.uk. Send the command JOIN Windows-nt firstname lastname to mailbase@mailbase.ac.uk. I also recommend you issue the command SEND mailbase user-guide to mailbase@mailbase.ac.uk if you do join up. Additionally, if you have access to usenet news, you may want to subscribe to the newsgroup comp.os.netware.misc, which is a "mirror" of this mailing list but you may not be able to post messages to this list if you are only subscribed to the newsgroup (you can subscribe to the list, and then set your subscription to NOMAIL, and thus be able to post questions [or answers!] to the list. There are also the following newsgroups: comp.os.netware.announce (moderated announcements) comp.os.netware.security (security issues) comp.os.netware.connectivity (connect. issues incl. LAN Workplace) comp.os.netware.misc (topics not falling into the above categories) [Thx J.B., Bengt Bolinder and S.M.D. for this info] For more comprehensive sources of mailing lists on all subjects, on info.umd.edu (128.8.10.29) you can find a list of listserv bitnet lists under /inforM/inforM/CompRes/NetInfo/Listserv/listserv-lists and the complete List of Lists is available as /inforM/inforM/CompRes/NetInfo/Internet/interest-groups. [Thanks to Chaisiri Wongkham for updating this info] Also, sending any listserv the command "list global" will get you a large (750k to 1MB) file of all public listserv lists. For a searchable directory of mailing lists that IS the world's largest, check out: http://www.liszt.com/ [Thx to Scott Southwick for this info] For similar searches spanning mailing lists, newsgroups, vendors, and FTP sites, try: http://www.tile.net/ [Thanks to Mark Holland for this info] D. NOVELL'S PHONE NUMBERS The following list of numbers was extracted from a list sent by Sarah Peterson of Novell to Larry Bradley, which he kindly posted to our mailing list. I have included in the FAQ because I believe it is of general interest. These numbers were accurate as of November 18, 1991. DEPARTMENT/GROUP TOLL-FREE REGULAR After Market Products (AMP) 800-346-7177 801-568-8856 Anthem/Eagle (Ethernet) 800-733-2453 408-453-1200 API Development/Austin 800-RED-WORD 512-794-1795 Authorized Reseller Information 800-828-3362 Contract Inquires/AMP 800-346-7177 801-568-8856 Corporate Headquarters 800-453-1267 801-429-7000 Customer Success Portfolios 800-UPDATE1 801-429-5155 Developer Assistance 800-729-4357 Reseller Authorization 800-828-3362 LANalyzer Products 800-243-8526 408-473-8324 Literature Orders 800-UPDATE1 801-429-5155 NetWare Users International 800-228-4NUI Novell Education 800-233-3382 Novell Education FaxBack 801-429-5363 OURS Program 800-237-OURS Professional Developers Program (PDP) 800-RED-WORD 512-794-1795 Piracy 800-PIRATES 801-429-7600 Product Information 800-NETWARE 801-429-5155 Promotional Products 800-526-4483 RMA 800-NETWARE Technical Marketing Support 800-733-9673 Technical Support 800-NETWARE 801-429-5588 Technical Support/PDP 800-SAY-HELP 512-794-1795 Upgrades/Updates 800-UPDATE1 801-429-5155 Warranty Registration 800-458-7773 Novell BBS 801-429-3030 [Thx L.C.H.] --------- End of FAQ *INDEX* for NOVELL@LISTSERV.SYR.EDU ---------